Please allow 1-3 days after purchase for your order to be shipped. You will receive an email notification as soon as your item(s) have shipped. You should expect them to arrive 2-10 days from the date of that notification. If do not receive that shipping email, or your items within those aforementioned timespans, please contact us immediately so we can look into the delay/issues.
If anything is wrong with the product, whether it is physical damage, or simply not what you were expecting, we offer full refunds and/or exchanges on any products within an appropriate time frame (please don't try and return it a year later) assuming the product has not been used.